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You are here:
Support Center ->
FTP
Accounts ->
Logging
into an FTP
Account
Logging into an FTP Account
This section covers Logging into an FTP account and
modifying / deleting FTP accounts.
Step 1: Obtain FTP client software.
Uploading to the server through FTP requires special
software. Most computer systems do not come with FTP
clients, so you will have to download one from the
Internet. We suggest:
Windows :
File Zilla (free),
FTP
Explorer (free),
CuteFTP (free trial).
Macintosh :
Fetch
(free),
Transmit (free trial).
Step 2: Connect to the server.
All FTP
clients need the following information:
Username
Password
Address -
This is the address of the server. Use
ftp.yourdomain.com
Port - Use
the default port (21).
Some clients may ask for the host type (select "auto"),
ASCII/Binary/Auto (select "auto), and the initial remote
folder (you may leave this blank or change it to
/domains/yourdomain.com/public_html to start off in the
main web directory).
Step 3: Change to the desired directory and upload
your files.
To upload, highlight the
files/folders on your computer and drag them into the
appropriate directory on the remote server. Each FTP
client operates differently, so please consult its help
file for complete instructions.
Modifying /
Deleting FTP Accounts
Modifying Accounts
At the main FTP menu is a list of all FTP accounts.
Click the "change" link next to the account you wish to
alter. You must enter a password twice, and this
password can be your old password or a new one.
You may also change the access level of the account.
Deleting Accounts
To delete an account, place a checkbox next to the
account you wish to delete and then click the "Delete
Selected" button.
Note: The FTP directory itself will not be deleted unless it is empty.
Need more
help?
If you're in need of assistance or
have any unanswered questions please
Contact
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