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Knowledgebase

This section covers the most Frequently Asked Questions.

I want to move my web site to Licosys, how do I get started?

Are Microsoft FrontPage Extensions supported?

Can Licosys host international domain names?
Can I access my domain name without putting "www." in front of it?
Can I upgrade my plan at any time?
How long will it take to activate the domain name?
Which web hosting package is appropriate for my needs?
How do I transfer files to my website?

Are there any setup fees?

How do I transfer my Website to Licosys servers without experiencing downtime?
How many GB of transfer do you offer?
How soon will my account be set up and ready to use?
Do I have access to my account 24 hours a day?
Will Licosys help me to transfer my domain name?
   
Q
I want to move my web site to Licosys, how do I get started?
A

The process for establishing a hosting account with Licosys Technology Company and moving your site is as follows:

First, you will want to establish your account with Licosys by completing the sign up process and choosing the package of your choice.

Second, we will then provision your account on our servers and send you an account confirmation which will include your new user name, password and DNS record along with many other helpful tips.

Third, using a FTP (File transfer program) like WS_FTP, Cute FTP, or FrontPage you will need to transfer your website to your newly established account with Licosys.

Fourth, you will need to update your DNS recode with your domain registrar.

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Q

Are Microsoft FrontPage Extensions supported?

A

Microsoft FrontPage 98, 2000 and 2002 extensions are supported and included free of charge in all of our packages.

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Q

Can Licosys host international domain names?

A

Yes, We support all domain name extensions from around the world.

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Q

Can I access my domain name without putting "www." in front of it?

A

Yes. Many providers do not allow this, but with a Licosys account you can access your site at either "http://www.yourdomain.com" or "http://yourdomain.com".

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Q

Can I upgrade my plan at any time?

A

Yes, you can upgrade at any time.

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Q

How long will it take to activate the domain name?

A

The domain name should be activated within 24 hours of the order. If it is a domain transfer, it will activate 24 hours after the DNS change is completed by your registrar.

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Q

Which web hosting package is appropriate for my needs?

A

For your convenience Licosys has simplified its product line to just three packages. You can find a concise comparison of our three available packages on our package comparisons page.

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Q

How do I transfer files to my website?

A

Any FTP client (including CuteFTP, WS-FTP, etc.) can access our Web servers. You can also use Microsoft FrontPage to transfer your files.

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Q

Are there any setup fees?

A

No.

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Q

How do I transfer my Website to Licosys servers without experiencing downtime?

A

Website uptime is a key concern for many domain owners when exploring transferring their domain to another hosting provider. In reality by following a few simple steps, you can help prevent any downtime.

After signing up with Licosys you will receive an account confirmation email. Immediately after receiving this email transfer your website content to our servers. Transferring your site can be done using a FTP program such as WS_FTP, Cute FTP or FrontPage. 

After transferring your website you will have the information on both your old hosting provider as well as Licosys web servers. This will ensure when your domain names technical information is changed through your domain registrar that your site will be immediately accessible on the world wide web.

Once you have uploaded your web site to Licosys you may cancel your web hosting account with your previous provider. Keeping your account up and running with your previous provider while you upload your content to our servers is necessary to insure no down time.

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Q

How many GB of transfer do you offer?

A

We offers unlimited transfer per month.

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Q

How soon will my account be set up and ready to use?

A

Your account is created instantly! There is no need to wait - just sign up send your payment and begin uploading your files in minutes.

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Q

Do I have access to my account 24 hours a day?

A

Yes, absolutely you will have access to your account 24 hours a day, 7 days a week.

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Q

Will Licosys help me to transfer my domain name?

A

We will do our best to assist you in transferring your domain names over to Licosys Technology Company, but for security reasons some domain registrars require you as their customer to initialize and approve any domain transfer directly. We will, however, be there to help you with this in any way we can.

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