This section covers the most Frequently Asked Questions.
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Q
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I want to move my website
to Licosys, how do I get
started?
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A
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The process for
establishing a hosting account with
Licosys Technology Company and moving your site is as
follows:
First, you will want to establish your
account with Licosys by completing
the
sign up
process and choosing the package of your
choice.
Second, we will then provision your
account on our servers and send you an
account confirmation which will include
your new user name, password and DNS
record along with many other helpful
tips.
Third, using a FTP (File transfer
program) like WS_FTP, Cute FTP, or
FrontPage you will need to transfer your
website to your newly established
account with Licosys.
Fourth, you will need to update your DNS
recode with your domain registrar. |
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Q
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Are
Microsoft FrontPage Extensions
supported? |
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A
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Microsoft FrontPage
98, 2000 and 2002 extensions are
supported and included free of charge in
all of our packages. |
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Q
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Can
Licosys host international domain
names? |
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A
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Yes, We support all
domain name extensions from around the
world. |
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Q
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Can I
access my domain name without putting
"www." in front of it? |
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A
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Yes. Many providers do not allow this,
but with a Licosys account you can
access your site at either "http://www.yourdomain.com"
or "http://yourdomain.com". |
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Q
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Can I
upgrade my plan at any time? |
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A
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Yes, you can upgrade at any time. |
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Q
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How long
will it take to activate the domain
name? |
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A
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The
domain name should be activated within
12 hours of the order. If it is a domain
transfer, it will activate 24 hours
after the DNS change is completed by
your registrar.
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Q
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Which web
hosting package is appropriate for my
needs? |
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A
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For your convenience
Licosys has simplified its product
line to just three packages. You can
find a concise comparison of our three
available packages
on our package comparisons page. |
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Q
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How do
I transfer files to my website?
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A
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Any FTP client
(including CuteFTP, WS-FTP, etc.) can
access our Web servers. You can also use
Microsoft FrontPage to transfer your
files. |
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Q
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Are there
any setup fees? |
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A
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No. |
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Q
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How do I
transfer my website to Licosys
servers without experiencing downtime? |
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A
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Website uptime is a
key concern for many domain owners when
exploring transferring their domain to
another hosting provider. In reality by
following a few simple steps, you can
help prevent any downtime.
After signing up with Licosys you
will receive an account confirmation
email. Immediately after receiving this
email transfer your website content to
our servers. Transferring your site can
be done using a FTP program such as WS_FTP, Cute FTP or FrontPage.
After transferring your website you will
have the information on both your old
hosting provider as well as Licosys
web servers. This will ensure when your
domain names technical information is
changed through your domain registrar
that your site will be immediately
accessible on the world wide web.
Once you have uploaded your web site to
Licosys you may cancel your web
hosting account with your previous
provider. Keeping your account up and
running with your previous provider
while you upload your content to our
servers is necessary to insure no down
time. |
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Q
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How many GB
of transfer do you offer? |
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A
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We offers unlimited
transfer per month. |
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Q
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How soon
will my account be set up and ready to
use? |
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A
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Your account is created instantly! There
is no need to wait - just sign up send
your payment and begin uploading your
files in minutes. |
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Q
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Do I have
access to my account 24 hours a day? |
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A
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Yes, absolutely you will have access to
your account 24 hours a day, 7 days a
week. |
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Q
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Will
Licosys help me to transfer my domain
name? |
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A
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We will do our best to assist you in
transferring your domain names over to
Licosys Technology Company, but for
security reasons some domain registrars
require you as their customer to
initialize and approve any domain
transfer directly. We will, however be
there to help you with this in any way
we can. |
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