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Support Center ->
Email Accounts ->
Email Autoresponders
E-Mail
Autoresponders
This section covers creating, modifying and deleting
Autoresponders.
Autoresponders are e-mail robots that
reply to all incoming messages with a standard outgoing
message. The autoresponder will reply to all messages
received, regardless of their content. For example,
some companies keep updated price lists on an
autoresponder. Potential customers would e-mail
pricelist@yourdomainname.com and they would receive the price
list in their e-mail inbox within moments.
Creating
Autoresponders
To create an autoresponder, first
access the "Autoresponders" from the control panel. Then
click "Create New Autoresponder" link at the
top of the page.
First, choose an autoresponder name.
Second, enter the autoresponder
message in the text box. You may NOT include HTML
tags.
Third, you may optionally enter a CC
address. This will send a copy of each autoresponder
output to the address specified in the text box.
Enabling the CC feature allows you to monitor how many
requests your autoresponder receives.
Note: You must have a pop
account or a forwarder associated with the autoresponder.
If you wish to save a copy of the incoming email, then
create a pop account with the same name as the
autoresponer.
If you wish to discard the incoming
email, and only send the reply, then you would need to
create a forwarder with the same name, and forward the
email to :blackhole:.
Failure to create a forwarder or pop
account along with the autoresponder, will result in a
failed message being sent to the sender, on top of the
autoreply email.
Modifying / Deleting Autoresponders
All autoresponders are listed in the
autoresponder menu. To delete an autoresponder, check
the box beside the autoresponder name and click the
"Delete" button.
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