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E-Mail Accounts

This section covers creating e-mail accounts, setting a catch-all address, mail forwarding, autoresponders, vacation messages and webmail.

Creating E-Mail Accounts

To create an e-mail account, sign into the control panel and then click on the "E-Mail Accounts" link.  You will notice one e-mail account already exists: username@yourdomain.com (where "username" is the control panel sign in name).  This account is permanent and cannot be deleted.

To create a new POP3 mail account, click on "Create mail account"  You will see the following box:

Enter a username and password.  Then click "Create."

Note: You cannot create a POP3 account if the username is taken by an autoresponder, forwarder, or mailing list.

Changing E-Mail Account Passwords

To change the password of an e-mail account first access the "E-Mail Accounts" menu.  Next, click the "change" link next to e-mail address).

Once the "Modify mail account" box appears, enter the new password and click "Modify"

To delete an e-mail account first access the "E-Mail Accounts" menu.  Next, check the box beside the account(s) you wish to delete and press "Delete" (see above picture).

SMTP Authentication

When setting up POP3 account(s) in your e-mail software, you will need to enable SMTP authentication if you choose to use Licosys hosting account for sending mail (instead of using your ISP's mail server).

The SMTP authorization login name / password is the same as your POP3 account login name / password.

How to do this varies by e-mail client.

Click here for Outlook Express.

Click here for Outlook 2003.

Click here for Thunderbird 2.

Setting a Catch-All Address 

When The server receives e-mail to addresses that don't exist, it has to do something with those messages.  The control panel gives you three options:

1.  Server deletes message and notifies sender that the address doesn't exist.

2.  Server deletes message without notifying sender.

3.  Server forwards the message to a valid e-mail address.

To choose between these options, first access the "Catch-All E-Mail" from the control panel.  Then You will see a box that looks like this:

Choose the desired option and click "Update".

Forwarders

Forwarders allow you to direct incoming mail to a different address.  For example, assume you wanted e-mail sent to support@yourdomain.com and sales@yourdomain.com to arrive at the POP3 account customerservice@yourdomain.com.

You can create two forwarders that will let you do this.

To create a forwarder, first access the "Forwarders" menu from the control panel, then click the "Create new E-mail Forwarder" link at the top of the page.  You will see a box like this:

Enter the forwarder name, destination address, and then click the "Create" button. Note you can forward to multiple address by simply separating the email addresses with a comma (no spaces). For example: email@domain1.com,email@domain2.com,email@domain3.com

Other valid forward values are :fail: and :blackhole:
:fail: will return a failed message to the sender.
:blackhole: will accept the email and discard it.

You can also use forwarder to pipe emails to a script, eg:

forwardername -> "|/home/user/path/to/your/script.php"

Modifying / Deleting Forwarders

All forwarders are listed in the forwarders menu.  To delete a forwarder, check the box(es) beside the forwarder name(s) and then click the "Delete" button.

A forwarder can be modified by clicking the "modify" link next to the forwarder address.  The modify feature allows you to change the destination e-mail address but not the forwarder name.

Autoresponders

Autoresponders are e-mail robots that reply to all incoming messages with a standard outgoing message.  The autoresponder will reply to all messages received, regardless of their content.  For example, some companies keep updated price lists on an autoresponder.  Potential customers would e-mail pricelist@yourdomain.com and they would receive the price list in their e-mail inbox within moments.

To create an autoresponder, first access the "Autoresponders" from the control panel. Then click "Create New Autoresponder" link at the top of the page.

First, choose an autoresponder name.

Second, enter the autoresponder message in the text box.  You may NOT include HTML tags. 

Third, you may optionally enter a CC address.  This will send a copy of each autoresponder output to the address specified in the text box.  Enabling the CC feature allows you to monitor how many requests your autoresponder receives.

Note You must have a pop account or a forwader associated with the autoresponder.
If you wish to save a copy of the incoming email, then create a pop account with the same name as the autoresponer.

If you wish to discard the incoming email, and only send the reply, then you would need to create a forwarder with the same name, and forward the email to :blackhole:.

Failure to create a forwarder or pop account along with the autoresponder, will result in a failed message being sent to the sender, on top of the autoreply email.

Modifying / Deleting Autoresponders

All autoresponders are listed in the autoresponder menu.  To delete an autoresponder, check the box beside the autoresponder name and click the "Delete" button.

Vacation Messages

Vacation messages tell others that you are away.  A common vacation message may sound like: "I have received your e-mail message but I am away on vacation until April 20.  I will respond to it then."  Vacation messages are used in conjunction with already existing POP3 accounts.

To create a vacation message, first access the "Vacation Messages" menu from the control panel. Then click the "Set Vacation Message" link.

First, select the POP3 account you want to add a vacation message to.  Second, enter the vacation message.  Third, select when the vacation message will take effect and when it will stop taking effect.  Fourth, click the "Create" button.

Modifying / Deleting Vacation Messages

All vacation messages are listed in the vacation messages menu.  To completely delete a vacation message, click on the checkbox next to the vacation account and click "Delete"

A vacation message may be modified by clicking on the "modify" link next to the vacation account.  The modify feature allows you to change the message text, vacation start time, and vacation end time.

Webmail

To access webmail, click the "Webmail" icon in the main control panel menu. Webmail also can be accessed at http://www.yourdomain.com/webmail

First, enter your full e-mail address in the "E-mail" field.  Then, enter your password. Then click the "Login >>" button.

Important:

To sign in with your default e-mail address (control-panel-username@yourdomain.com), do not add @yourdomain.com to the webmail login name.  For example, if you log into the control panel with the user "admin" , then use only "admin" (without the quotes) to sign into webmail.  All other mail accounts must sign in with accountname@yourdomain.com.

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